Jabrella Privacy Policy

Effective Date: July 24, 2026

Privacy Policy for Jabrella LLC

Welcome to Jabrella ("Company," "we," "our," or "us"). This Jabrella privacy policy explains how Jabrella LLC collects, uses, stores, and protects your information when you visit Jabrella.com ("Website") or purchase our products.

By using our Website, you agree to the information collection practices described in this privacy policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our Website, we may collect information including:

- Full name  

- Email address  

- Billing address  

- Shipping address  

- Phone number  

- Payment information  

- Order history  

- Account information (if you create an account)  

- Any information you voluntarily provide through forms, emails, or customer support.

Automatically Collected Information

We may automatically collect information such as:

- IP address  

- Browser type  

- Device information  

- Operating system  

- Pages visited  

- Time spent on our Website  

- Referral URLs  

- Cookie data  

- Other technical information that helps us improve our Website and services.

2. How We Use Your Information

We use your information to:

- Process and fulfill orders  

- Provide customer service  

- Communicate about your purchases  

- Improve our Website and customer experience  

- Detect and prevent fraud  

- Process refunds and returns  

- Send promotional emails and special offers (you may unsubscribe at any time)  

- Comply with legal obligations.

3. Payment Information

Payments made through our Website are processed by a secure third-party payment processor. We do not store your complete credit or debit card information on our servers. Payment information is handled using industry-standard security practices to ensure customer data protection.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Keep the Website functioning properly  

- Remember your preferences  

- Improve Website performance  

- Analyze Website traffic  

- Provide a better shopping experience.

You may disable cookies through your browser settings, although some Website features may not function properly.

5. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary to:

- Process and ship your orders  

- Complete payment transactions  

- Provide customer support  

- Comply with legal requirements  

- Protect our legal rights and prevent fraud  

- Work with trusted service providers who assist in operating our business.

These providers are only permitted to use your information to perform services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

- Complete your transactions  

- Fulfill legal and tax obligations  

- Resolve disputes  

- Enforce our agreements.

8. Your Rights

Depending on applicable law, you may have the right to:

- Access your personal information  

- Request corrections  

- Request deletion of your information  

- Opt-out of marketing communications  

- Request a copy of the information we maintain about you.

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our Website is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child, we will promptly delete it.

10. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes become effective immediately upon posting on this page. The "Effective Date" at the top of this policy will indicate when it was last updated.

12. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable California law, including the right to request access to, correction of, or deletion of your personal information, subject to applicable legal exceptions.

Jabrella LLC does not sell your personal information. To submit a privacy-related request or ask questions about your personal information, please contact us at contact@jabrella.com. We will review and respond to requests as required by applicable law.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Jabrella LLC  

Website: Jabrella.com  

Email: contact@jabrella.com  

United States

14. U.S. Customers Only

Jabrella currently offers products and services only within the United States. Our Website is intended for users located in the United States, and your information is processed in accordance with applicable U.S. laws.

15. Products We Sell

Jabrella specializes in the sale of premium matcha, matcha accessories, and related tea products. Information collected during purchases is used solely to process orders, provide customer support, and improve our products and services.