Terms of service

Effective Date: July 24, 2026

1. Acceptance of Terms

Welcome to Jabrella.com ("Website"), operated by Jabrella LLC ("Jabrella," "we," "our," or "us"). By accessing or using this Website, you agree to these Terms & Conditions. If you do not agree, please do not use the Website.

2. Customer Eligibility

Our Website is intended for customers located within the United States who are at least 18 years old or have permission from a parent or legal guardian to use the Website. Ensuring customer eligibility is vital for a seamless experience on our platform.

3. Products

Jabrella sells matcha, matcha accessories, and related products. We strive to accurately describe and display our products; however, colors, packaging, and product appearance may vary slightly due to photography, manufacturing, or display settings.

4. Pricing

All prices are listed in U.S. Dollars (USD). Prices and product availability are subject to change without notice.

5. Orders

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, inventory shortages, or violations of these Terms.

6. Payment

Payment must be received before an order is processed and shipped. Payments are processed securely through trusted third-party payment providers.

7. Shipping

Orders are shipped to addresses within the United States only. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.

8. Returns & Refunds

Please refer to our Return & Refund Policy for details regarding returns, exchanges, and refunds, which are also part of Jabrella policies.

9. Intellectual Property

All content on this Website, including text, images, logos, graphics, product descriptions, and branding, is the property of Jabrella LLC. It may not be copied, reproduced, or used without prior written permission.

10. Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this Website is for informational purposes only and should not be considered medical advice. Consult a healthcare professional before making dietary changes or using tea products if you have medical conditions or are pregnant or nursing.

11. Limitation of Liability

To the fullest extent permitted by law, Jabrella LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Website or our products.

12. Governing Law

These Terms are governed by the laws of the State of New Jersey and applicable federal laws of the United States.

13. Changes

We may update these Terms at any time. Continued use of the Website constitutes acceptance of any revised Terms.

14. Contact

Questions regarding these Terms may be sent to:

Jabrella LLC

Website: Jabrella.com

Email: contact@jabrella.com